Cookie Policy
Before consulting or using the EDENRED PORTUGAL, S.A. (“EDENRED”) Website, the user or visitor (hereinafter, “User”) must read and accept the Terms & Conditions of Use contained in this document (hereinafter, “Terms & Conditions”). If you do not agree to them, you must refrain from downloading, installing, visiting, consulting and using the Website.
During the use of the Website and consultation of the information, data files, written text, graphics, links, audio files or other sounds, photographs, videos and documents (collectively, referred to as “Content”), tools, resources and services made available through the Website, the User agrees and accepts these Terms & Conditions, as well as the privacy and personal data protection policy available here.
These Terms and Conditions apply to all Users of the Website, including in particular Users who are browsers, vendors, customers, merchants and/or Content providers.
1. Framework
Edenred Portugal, S.A. (hereinafter, “Edenred”) uses cookies to improve the User’s performance and browsing experience, as well as to assess the usefulness, interest and number of accesses to the Website, thus enabling more efficient browsing. Any internet browser allows the User to accept, refuse or delete cookies through the browser’s settings. If you choose to disable cookies, some services on our website, such as https://edenred.pt, will stop working, thus affecting your browsing experience on the website.
2. What are cookies?
Cookies are short text files containing relevant information that your browser processes when a website is visited by a User. Placing cookies helps the Site recognize the User’s device (tablet, desktop, mobile, etc.) whenever they visit us.
Cookies only retain information related to your preferences and do not reveal personal data. In order to optimize your browsing experience as much as possible, we recommend that you do not disable cookies. They increase the speed of response when browsing. Users’ web browsers place cookies on their hard disk for registration purposes and sometimes to record information about them.
Cookies are text files that identify Users’ computers on our servers, but not the individual Users themselves. The information obtained may be about the User, their preferences or their device and is mainly used to make the respective Website work.
The information does not usually identify you directly, but collects information about your online interactions in order to offer a more personalized experience, allowing for faster and more efficient browsing. To find out more about Cookies, Users are advised to visit the website www.allaboutcookies.org or similar sources of information.
3. Types of cookies on our website
Edenred uses the following types of cookies on this website:
1. Strictly necessary cookies;
2. Anonymized analytical cookies;
3. Functional cookies;
4. Third-party cookies;
5. Advertising cookies;
6. Social media cookies.
1. Strictly necessary cookies
These cookies are essential to ensure the security of the Website, i.e. for it to function correctly and to allow the User to browse the Website. They are usually set in response to User actions and correspond to a request for services, such as the possibility of setting privacy preferences, logging in or filling in forms. Strictly necessary cookies may be installed without the User’s consent, as they are essential for the normal functioning of the Website. The User can configure their browser to block these cookies, but some areas of the Website will cease to function.
2. Anonymized analytical cookies
Anonymized analytical cookies allow Edenred to count Users and their origin, so that it can analyze and improve the performance of the Website, thus helping to identify the volume of visits, as well as how
Users move around the Website. All the information collected by these cookies is aggregated and therefore anonymized. The purpose of these cookies is to ensure the improvement and dynamic adaptation of the Website. Statistical information on the number of visitors to our Website enables it to be adapted to the use of its Users, adapting functionalities and content.
Without these cookies, Edenred would not know when the User has visited the Website and, over time, would be unable to make the necessary improvements arising from their browsing, which is why the Edenre Website uses the Google 360, Google Analytics and Google Tag Manager services. These services are provided by Google Ireland Limited (hereinafter referred to as Google). Google uses cookies to help us analyze how our website is used. The information collected by these cookies about your use of the Website and your IP address is transmitted by your browser to Google’s servers for processing. It is possible that the data will be processed outside the European Union. Google will process the data to evaluate the use of our website and to compile reports on its activity. For more information on data processing, see https://policies.google.com/technologies/partner-sites.
3. Functional cookies
These cookies allow Edenred to personalize the content of the Website according to the User’s preferences, interests and previous visits. Functionality cookies allow your preferences to be saved when you visit the Website. In this way, it is not necessary to personalize the Website every time you visit it. If the User does not allow these cookies, some features of the Website may not work properly. These cookies are only installed with the User’s consent.
4. Third-party cookies
Third-party cookies measure the success of applications and the effectiveness of advertising and can also be used to personalize a widget with User data.
Some of our pages include content from external sites such as YouTube, Facebook or Linkedin. To access third-party content, you must first accept their specific conditions, namely their cookie policies, over which we have no control.
However, if you do not view this type of content, no third-party cookies will be installed on your device.
Some of our pages include content from external sites such as YouTube, Facebook or Linkedin. To access third-party content, you must first accept their specific conditions, namely their cookie policies, over which we have no control. However, if you do not view this type of content, no third-party cookies will be installed on your device.
5. Advertising cookies
These cookies record the User’s online activity and are used to build a profile and present relevant advertising to Users on other sites or even limit the number of times an ad is shown to them. They do not directly store personal information, as they are based on the unique identification of your browser and internet device. By allowing these cookies, Users will have access to more targeted advertising. If you do not allow these cookies, you will not receive advertising targeted to your tastes and preferences.
6. Social media cookies
Social network cookies allow linking and sharing with other social network sites (such as Facebook, Linkedin, among others), so the User should consult the conditions of each social network’s policies. Edenred uses, among others, the following cookies: the Facebook pixel, Linkedin pixel, AdWords pixel that target advertising according to the interests of each User, in order to target advertising campaigns and, in addition, limit the number of times the User sees the ad, helping to measure the effectiveness of advertising and the success of the organization of the Website.
The User may choose not to allow, block or delete some types of cookies installed on their device by configuring their browser options. It should be noted, however, that disabling these cookies may prevent some features of the Edenred Website from working properly.
4. Cookie management
During the User’s visit to the Edenred Website, he/she is asked to accept or refuse the cookies that the Website uses. Thus, the first time the User enters the Website, and periodically, they will be presented with a banner through which they can:
- Accept all cookies and continue browsing (accept and continue option); Manage preferences by selecting the types of cookies or the individual cookies you authorize (manage preferences option and, after selecting the cookies, the confirm my choices option);
- Manage preferences by selecting the types of cookies or the individual cookies you authorize (manage preferences option and, after selecting the cookies, the confirm my choices option);
- Manage preferences, confirming acceptance of only those cookies that are strictly necessary for the operation of the Website (option manage preferences and then confirm my choices – you will be confirming the settings saved by default).
Whenever the User wishes to change the cookies they authorize, they can do so in the “Manage preferences” field. In addition, browsers allow the User to accept, refuse or delete cookies at any time by configuring the appropriate settings in their browser. You can configure cookies in the “Options” or “Preferences” menu of your browser.
Please note that by disabling cookies, the User loses the automatic filling in of some data, such as login data. In addition, it may prevent some online services from working properly, affecting navigation on the Website.
Date of last revision: 19/09/2023