6 Characteristics of an inclusive workplace
2 de June, 2025
Inclusion is one of the main pillars of a healthy workplace. An inclusive workplace is a place where there is respect and acceptance for diversity, fairness, safety and a sense of belonging.
According to Randstad’s Workmonitor 2025 study, inclusion is one of the aspects that people value most in companies and, as such, helps to promote the retention and involvement of professionals.
But given that inclusion in the workplace can be subjective and difficult to measure, what characterizes an inclusive organizational culture in practice? Discover with us six facts that should be part of an inclusive workplace.
1 – Accessibility
When we talk about accessibility, we’re talking about infrastructure and resources. On the one hand, it is a basic principle to ensure that the workplace is accessible to people with reduced mobility or some kind of disability.
On the other hand, all workers in the organization must have access to the work material and resources they need to carry out their duties.
2 – Sense of belonging
A company’s employees tend to develop this sense of belonging only when they feel respected, valued and encouraged to express their individuality.
When this happens, their involvement and sense of belonging contribute positively to their motivation and satisfaction and to their interest in staying with the organization.
3 – Empathetic leadership
Empathy is one of the most important traits in a healthy and inclusive working environment. And although it has to be transversal throughout the organization, it must necessarily be cultivated by the leadership.
Managers should maintain an available and approachable posture, demonstrating that members of their teams can be comfortable sharing their ideas, opinions, problems or questions.
In addition, they must promote a culture of feedback and recognition, accompanying people consistently and celebrating their successes.
4 – Development opportunities
Inclusion is also seen in access to skills development opportunities. Companies that invest in training their professionals show that they care about their growth and progression.
This access to development opportunities must be widespread and equal, i.e. all employees must be able to access resources that enable them to reach their potential.
5 – Collaborative environment
Collaboration is a key element for business success and also a determining aspect of inclusive workplaces. Collaborative environments encourage people to share their perspectives and show that all contributions are welcome to boost creativity, innovation and growth.
When people feel comfortable and open to expressing their beliefs and suggestions, cooperation and unity are maximized. As such, inclusion and collaboration are closely linked.
6 – Recognition and appreciation
Making employees feel valued is one of the main objectives of organizations that actively promote inclusion in the workplace.
People like to be recognized for their performance and the value they add to the team and the company. And this should be done on the basis of their effort, dedication and good work, regardless of each person’s unique and diverse characteristics.
Read also: People First Culture: Characteristics of companies that put people first